Crashes on attempting to connect to wp site

Welcome! Forums TypeMetal Support Crashes on attempting to connect to wp site

This topic contains 1 reply, has 2 voices, and was last updated by  Troy Stephens 5 years, 4 months ago.

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  • #1096


    Andrew

    Just purchase Typemetal and am unable to connect to my wp site nkpp.com.au, the app crashes immediately and there is nothing in the log.

    Thx

    Andrew

    #1098


    Troy Stephens

    Keymaster

    Hi Andrew,

    Very sorry you’ve run into trouble! Are you able to retrieve the crash log? Seeing it will help greatly with identifying the cause of the problem.

    There should be a file whose name starts with “TypeMetal”, off your home directory in Library/Logs/DiagnosticReports. If you can, please post an excerpt here and/or email the whole thing to support@coherencelabs.com. I’ll take a look and try to come up with a solution as soon as possible.

    If you quit TypeMetal, relaunch it, and attempt to connect to your blog again, does TypeMetal still crash?

    Thanks,
    Troy

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